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Customer Service / 24-Hr Nurse Advice Line
Customer Service Numbers
TX (888) 371-1249
TX TTY – (866) 489-9042
En Español

Welcome Valued Agents!

Allegian Choice puts all the information you need to be successful right at your fingertips.

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Agent Newsletter "The Source" & Other Important Updates

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At Allegian Choice, we are dedicated to providing service excellence.

URAC

A major requirement for our participation on the Health Insurance Marketplace is URAC Accreditation. URAC is the “Utilization Review Accreditation Committee” which sets standards for health insurance plans in the areas of Marketing/Sales, Medical Management, Network Management, Human Resources, Privacy/Security, Complaints & Appeals and other areas. In July of 2015, Allegian Health Plans secured Provisional URAC Accreditation. In 2016, we will be audited by URAC to determine whether we can achieve FULL URAC Accreditation.  URAC requires that all Sales and Marketing personnel do the following: 

  1. Read and understand the URAC standards and the Company policies the affect the way these employees do their jobs and
  2. Know where to find these standards and policies for easy reference at all times.

 

Company Policies

Communications Plan

Health Literacy Policy 

URAC Standards