Customer Service / 24-Hr Nurse Advice Line
Customer Service Numbers
TX (888) 371-1249
TX TTY – (866) 489-9042
En Español

Rights and Responsibilities

As an Allegian Choice Member, there are certain rights and responsibilities that go along with the care you receive. Click on the menus below to review your rights — what you are empowered to do as a Member — and your responsibilities — what you must do in order to receive the highest quality of care.

  • Your Rights

  • Your Responsibilities

If you have any questions about your health plan rights and responsibilities, don't hesitate to call Member Services at (888) 371-1249, TTY 711, 8 a.m.-8 p.m. Monday-Friday with the exception of major holidays.