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Customer Service / 24-Hr Nurse Advice Line
Customer Service Numbers
TX (888) 371-1249
TX TTY – (866) 489-9042
En Español

Provider News and Communications

Thank you for being a part of Allegian Health Plans. Our deep roots in Texas go back 15 years, first as Valley Baptist Health Plans and today as Allegian Health Plans. Allegian Health Plans offers a family of products, including Commercial, Medicare Advantage and Choice (on- and off-Health Insurance Marketplace) offerings.

Our goal is to provide unparalleled service to both members and providers, so we will regularly communicate with you via fax, mail or email, and post these communications on this site. Check back often, as this site will grow with the addition of tips and tricks for navigating our processes, training materials, newsletters and news about Allegian Health Plans.

Are you a First Tier, Downstream or Related Entity (FDR)?

To learn more about our expectations for our FDRs, please read our FDR Newsletters:

“Volume 2,  Number 1 – May 2016”


Blast Faxes


Blast Fax December 21, 2016: Allegian Choice Health Insurance Marketplace Plans Discontinuation in 2017
Blast Fax October 12, 2016: Allegian Choice Health Insurance Marketplace 2017 Plans Discontinuation
Blast Fax September September 22, 2016: Updated Provider Portal User Guide
Blast Fax September September 22, 2016: Provider Portal Updates
Blast Fax September 2, 2016: FluMist Removed from Pharmacy Benefit